The customer journey is each point of contact between us, the service or product provider, and the potential customers
In this post, we will try to give you some information about using a template, so you know what to expect and whether it’s right for you.
The information revolution has led us to ever increasing access to data, use of mobile devices, number of screens around us, younger generations who are technology savvy, and companies and services that are digitally connected.
The Brand Experience and the User Experience In our fast-paced lifestyle, the smartphone is almost literally attached to our bodies, thinking is done within frameworks of inches, and all we really ever see are pixels.
Wake any UX specialist up in the middle of the night and they will tell you to place an emphasis on creating a simple and friendly user experience.
How can we explain why certain companies succeed when others don’t?
How can we explain a certain design that creates a buzz when others don’t?
Have you ever visited a website, not understood what you’re supposed to do, and left as quickly as possible?
Remember the movie “Her” where the main character develops an intimate relationship with his computer operating system?
Every parent knows how difficult it is for children to wait patiently.
Yet mainly adults nowadays find it just as hard to be patient.